Integrate with as many tools as you want
We know how important 3rd party tools are for your business to grow. That’s why LiveChat allows you to integrate with many different external applications. With Zendesk, you’re limited to only one integration.
To make it even easier, there are more than 100 integrations ready to be used within a few clicks, thanks to LiveChat’s App Marketplace! If you’d like to integrate with your own software, the REST API has your back.
Get ticketing system and live chat as one app
To provide outstanding and ongoing customer service, live chat is not enough.
LiveChat brings you a built-in solution that allows you to follow up on your customer after the chat. Use it to solve the issue, improve the relationship or nurture the leads, it’s up to you.
Zendesk Chat and LiveChat features comparison
How do LiveChat features compare to Zendesk?
|Third party integrations||Unlimited||only 1|
|Number of integrations||100+||30+|
|Built-in Ticketing system||Yes||No|
|24/7 customer support||Yes||No|
|Customisable post-chat surveys||Yes||No|
|Message Sneak Peek||Yes||No|
|Chat window customisation||Yes||Yes|
|Advanced list of conditions for automatic triggers||Yes||No|
|Supervision and whispering||Yes||No|
|Desktop apps (Windows, OS X)||Yes||No|
|Mobile apps (Android, iOS)||Yes||Yes|
#1 live chat provider in leading marketplaces
Don’t take our words for granted. In GetApp’s Customer Service category LiveChat holds #1 position as live chat provider.
This places LiveChat above other live chat tools, including Zendesk Chat.
Try LiveChat for 14 days for free
LiveChat as Zendesk Chat alternative
Zendesk Chat is a live chat tool developed by Zendesk, help desk software provider. Zendesk Chat live chat and Zendesk ticketing system are paid separately.
LiveChat gives you both the chat tool with built-in ticketing system in one app. When mixed with unlimited number of 3rd party integrations, REST API, mobile apps for agents and dozens of business effective features, LiveChat places itself as best alternative to Zendesk Chat.
You’re in good company