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Increase engagement with ready-to-use templates and track your sales
Cyber Monday 2023

Money doesn't grow on trees. It grows on your website.

A visitor landed on your website.
Now what?

It's time to engage, and the sooner you do that, the better. But what does "engage" even mean? At the most basic level, it's about inviting them to chat. How? Enter the Engage tab!

It sits in the top left corner of the LiveChat app and contains two sections — Campaigns and Traffic — that you can use to, well, engage your website visitors manually or automatically.

A screenshot of the Engage view in app

Proactively start chats with premade Campaigns

Campaigns show up above your minimized chat widget, encouraging visitors to talk to you, or guiding them through your website and products. Choose a standard text message or play with interactive rich messages to share announcements, introduce new products, and support your visitors when they browse through your website.

A screenshot of a widget presenting the Campaign feature

One-time Campaigns

Share new products, updates, and special offers

  • Displayed to each customer only once in a lifetime for a specified period of time.
  • Set messages for specific time periods, ensuring each customer gets the right information at the right time.

Recurring Campaigns

A tool for driving sales and customer satisfaction

  • Displayed to your customer every time they meet the conditions you set up.
  • Target visitors based on their location and preferences, guiding them through your site with personalized messages.
Use them | Super-duper campaign templates | Use them

Campaign templates giveaway

Use them this Cyber Monday and see that extra money going straight into your pocket.

It's as easy as pie

1. Go to the Engage section.

2. Create a new Campaign.

3. Copy and paste the link to one of the templates below.

A screenshot presenting how to set a Campaign template
  • greeting_01_a.png
    Link copied to the clipboard
  • greeting_01_b.png
    Link copied to the clipboard
  • greeting_02_a.png
    Link copied to the clipboard
  • greeting_02_b.png
    Link copied to the clipboard
  • greeting_03_a.png
    Link copied to the clipboard
  • greeting_03_b.png
    Link copied to the clipboard
  • greeting_04_a.png
    Link copied to the clipboard
  • greeting_04_b.png
    Link copied to the clipboard
  • greeting_05_a.png
    Link copied to the clipboard
  • greeting_05_b.png
    Link copied to the clipboard
  • greeting_06_a.png
    Link copied to the clipboard
  • greeting_06_b.png
    Link copied to the clipboard
  • greeting_07_a.png
    Link copied to the clipboard
  • greeting_07_b.png
    Link copied to the clipboard
  • greeting_08_a.png
    Link copied to the clipboard
  • greeting_08_b.png
    Link copied to the clipboard
  • greeting_09.png
    Link copied to the clipboard
  • greeting_10.png
    Link copied to the clipboard
  • greeting_11.png
    Link copied to the clipboard
  • greeting_12.png
    Link copied to the clipboard
  • greeting_13.png
    Link copied to the clipboard
  • greeting_14.png
    Link copied to the clipboard
  • greeting_15.png
    Link copied to the clipboard
  • greeting_16.png
    Link copied to the clipboard
  • greeting_17.png
    Link copied to the clipboard
  • greeting_18.png
    Link copied to the clipboard
  • greeting_19.png
    Link copied to the clipboard
  • greeting_20.png
    Link copied to the clipboard
  • greeting_21.png
    Link copied to the clipboard
  • greeting_22.png
    Link copied to the clipboard

Start chats on your own in the Traffic section

With this real-time list of website visitors, it's like you were a shop assistant and could come up to the people walking around your store and offer help.

This section gives you all sorts of useful visitor data that you can use to make your outreach more personalized than just the tired, "Hi, how can I help you?"

Once you find the information that you think is a good conversation starter (it could be the number of times a specific person has visited your website before), you can just click the "Start chat" button and get rolling on that conversation.

Keep in mind that this button sends a standard welcome message. If you feel your creativity juices flowing, you'll love the option to send a customized message by clicking on the pencil button.

A screenshot presenting the Traffic view
Use them | Super-duper conversation starters | Use them

Conversation starters giveaway

Sometimes, starting a conversation feels awkward, though. How can you do that without making that website visitor feel like someone's stalking them? Try one of our templates prepared for specific use cases!

  • Welcome visitors

    „Best deals of the year are finally here! How can we assist you today?”

    Copied to the clipboard
  • Highlight best deals

    „Check out our exclusive Black Friday deals! Save up to 50% on selected items.”

    Copied to the clipboard
  • Promote new arrivals

    „New products just in time for Black Friday. What are you looking for?”

    Copied to the clipboard
  • Offer customer support

    „Need help finding the perfect Black Friday deal? We're here to assist you!”

    Copied to the clipboard
  • Remind about items in cart

    „Can I help you complete your order? Our Black Friday offer expires soon!”

    Copied to the clipboard
  • Shipping guidance

    „Wondering about shipping times during our Black Friday sale?”

    Copied to the clipboard
  • Fear of missing out

    „Hurry, Black Friday deals end soon! Need a hand before they're gone?”

    Copied to the clipboard
  • Gift suggestions

    „Stuck on gift ideas for the holidays? We'll help you find the perfect presents!”

    Copied to the clipboard
  • Returns and exchanges

    „If you have doubts, here's what you need to know about our return policy.”

    Copied to the clipboard
  • Ask for feedback

    „Would you like to share feedback about your Black Friday shopping experience?”

    Copied to the clipboard
  • Product comparison

    „Considering a few options? Let's compare them to help you find the perfect match.”

    Copied to the clipboard
  • Exclusive VIP Deals

    „Check your inbox for exclusive Black Friday VIP offers. Not on the list? Ask us how to join!”

    Copied to the clipboard

How do you know your hard work isn't going to waste?

Increased engagement is great, but what's even better is knowing what works and then doubling down on that. Using the Sales Tracker and Goals is the best way to do that.

An image presenting the Sales Tracker view

Monitor the value of your chats

Add the Sales Tracker to a page that passes a sale property, like your post-purchase ‘Thank you’ page. Whenever a customer who chatted with you reaches that page, the Sales Tracker picks up on it and attributes that chat with the sale’s value, so you know exactly which chats, agents and products impact your revenue the most.

See how you can add it to your ecommerce store and tie your revenue growth to chats.

An image presenting the Goal view

Monitor the value of your chats

Apart from the Sales Tracker, you can also set up Goals to measure your business objectives, other than the monetary ones. See how many visitors visited a specific product page or viewed their shopping carts and find room for improvement.

How's that for a Cyber Monday offer? This year, you're gonna have more visitors than ever. Make more than ever — with LiveChat.

Cyber Monday 2023Increase engagement with ready-to-use templates and track your sales
Cyber Monday 2023

Money doesn't grow on trees. It grows on your website.

Free conversations starter Tips how to track sales Tricks to engage visitors

A visitor landed on your website. Now what?

It's time to engage, and the sooner you do that, the better. But what does "engage" even mean? At the most basic level, it's about inviting them to chat. How? Enter the Engage tab!

It sits in the top left corner of the LiveChat app and contains two sections — Campaigns and Traffic — that you can use to, well, engage your website visitors manually or automatically.

A screenshot of the Engage view in app

Proactively start chats with premade Campaigns

Campaigns show up above your minimized chat widget, encouraging visitors to talk to you, or guiding them through your website and products. Choose a standard text message or play with interactive rich messages to share announcements, introduce new products, and support your visitors when they browse through your website.

A screenshot of a widget presenting the Campaign feature

One-time Campaigns

Share new products, updates, and special offers

  • Displayed to each customer only once in a lifetime for a specified period of time.
  • Set messages for specific time periods, ensuring each customer gets the right information at the right time.

Recurring Campaigns

A tool for driving sales and customer satisfaction

  • Displayed to your customer every time they meet the conditions you set up.
  • Target visitors based on their location and preferences, guiding them through your site with personalized messages.
Use them | Super-duper campaign templates | Use them

Campaign templates giveaway

Use them this Cyber Monday and see that extra money going straight into your pocket.

It's as easy as pie

1. Go to the Engage section.

2. Create a new Campaign.

3. Copy and paste the link to one of the templates below.

A screenshot presenting how to set a Campaign template
  • greeting_01_a.png
    Link copied to the clipboard
  • greeting_01_b.png
    Link copied to the clipboard
  • greeting_02_a.png
    Link copied to the clipboard
  • greeting_02_b.png
    Link copied to the clipboard
  • greeting_03_a.png
    Link copied to the clipboard
  • greeting_03_b.png
    Link copied to the clipboard
  • greeting_04_a.png
    Link copied to the clipboard
  • greeting_04_b.png
    Link copied to the clipboard
  • greeting_05_a.png
    Link copied to the clipboard
  • greeting_05_b.png
    Link copied to the clipboard
  • greeting_06_a.png
    Link copied to the clipboard
  • greeting_06_b.png
    Link copied to the clipboard
  • greeting_07_a.png
    Link copied to the clipboard
  • greeting_07_b.png
    Link copied to the clipboard
  • greeting_08_a.png
    Link copied to the clipboard
  • greeting_08_b.png
    Link copied to the clipboard
  • greeting_09.png
    Link copied to the clipboard
  • greeting_10.png
    Link copied to the clipboard
  • greeting_11.png
    Link copied to the clipboard
  • greeting_12.png
    Link copied to the clipboard
  • greeting_13.png
    Link copied to the clipboard
  • greeting_14.png
    Link copied to the clipboard
  • greeting_15.png
    Link copied to the clipboard
  • greeting_16.png
    Link copied to the clipboard
  • greeting_17.png
    Link copied to the clipboard
  • greeting_18.png
    Link copied to the clipboard
  • greeting_19.png
    Link copied to the clipboard
  • greeting_20.png
    Link copied to the clipboard
  • greeting_21.png
    Link copied to the clipboard
  • greeting_22.png
    Link copied to the clipboard

Start chats on your own in the Traffic section

With this real-time list of website visitors, it's like you were a shop assistant and could come up to the people walking around your store and offer help.

This section gives you all sorts of useful visitor data that you can use to make your outreach more personalized than just the tired, "Hi, how can I help you?"

Once you find the information that you think is a good conversation starter (it could be the number of times a specific person has visited your website before), you can just click the "Start chat" button and get rolling on that conversation.

Keep in mind that this button sends a standard welcome message. If you feel your creativity juices flowing, you'll love the option to send a customized message by clicking on the pencil button.

A screenshot presenting the Traffic view
Use them | Super-duper conversation starters | Use them

Conversation starters giveaway

Sometimes, starting a conversation feels awkward, though. How can you do that without making that website visitor feel like someone's stalking them? Try one of our templates prepared for specific use cases!

  • Welcome visitors

    „Best deals of the year are finally here! How can we assist you today?”

    Copied to the clipboard
  • Highlight best deals

    „Check out our exclusive Black Friday deals! Save up to 50% on selected items.”

    Copied to the clipboard
  • Promote new arrivals

    „New products just in time for Black Friday. What are you looking for?”

    Copied to the clipboard
  • Offer customer support

    „Need help finding the perfect Black Friday deal? We're here to assist you!”

    Copied to the clipboard
  • Remind about items in cart

    „Can I help you complete your order? Our Black Friday offer expires soon!”

    Copied to the clipboard
  • Shipping guidance

    „Wondering about shipping times during our Black Friday sale?”

    Copied to the clipboard
  • Fear of missing out

    „Hurry, Black Friday deals end soon! Need a hand before they're gone?”

    Copied to the clipboard
  • Gift suggestions

    „Stuck on gift ideas for the holidays? We'll help you find the perfect presents!”

    Copied to the clipboard
  • Returns and exchanges

    „If you have doubts, here's what you need to know about our return policy.”

    Copied to the clipboard
  • Ask for feedback

    „Would you like to share feedback about your Black Friday shopping experience?”

    Copied to the clipboard
  • Product comparison

    „Considering a few options? Let's compare them to help you find the perfect match.”

    Copied to the clipboard
  • Exclusive VIP Deals

    „Check your inbox for exclusive Black Friday VIP offers. Not on the list? Ask us how to join!”

    Copied to the clipboard

How do you know your hard work isn't going to waste?

Increased engagement is great, but what's even better is knowing what works and then doubling down on that. Using the Sales Tracker and Goals is the best way to do that.

An image presenting the Sales Tracker view

Monitor the value of your chats

Add the Sales Tracker to a page that passes a sale property, like your post-purchase ‘Thank you’ page. Whenever a customer who chatted with you reaches that page, the Sales Tracker picks up on it and attributes that chat with the sale’s value, so you know exactly which chats, agents and products impact your revenue the most.

See how you can add it to your ecommerce store and tie your revenue growth to chats.

An image presenting the Goal view

Monitor the value of your chats

Apart from the Sales Tracker, you can also set up Goals to measure your business objectives, other than the monetary ones. See how many visitors visited a specific product page or viewed their shopping carts and find room for improvement.

How's that for a Cyber Monday offer?
This year, you're gonna have
more visitors than ever.
Make more than ever
— with LiveChat.

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