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What's omnichannel customer service?

Use cases
19 min

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Drawing: LiveChat employee with laptop waving

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What's omnichannel customer service?

What's omnichannel customer service, and why it's crucial for your business? This video will dig deeper into this buzzword and what stands behind excellent customer service. First things first, we're talking about how to understand your customer and use LiveChat to provide omnichannel customer service.

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