Offer in-app support in your mobile application
Install LiveChat widget in your mobile app
Do you have mobile app on Android or iOS? Great! Allow your customers to contact your support within the app and implement LiveChat widget into your mobile application.
Easy installation
You don’t need to reorganize your project to install LiveChat widget in your app. All it takes is a short code snippet that easily integrates with the one you already have. It takes a few minutes, tops! Then you can start chatting with your visitors!
Use data you gathered about customers and provide quicker support
When you gather information about customers in your CRM, LiveChat widget will recognize them when they come back to chat with you.
There’s no need for them to fill out pre-chat survey and give you name and email once again. That’s what we call smooth experience!
Adjust the look of the widget
You can decide on the theme of your widget! Once you customize your chat window to better fit your website, it will look just as great on your mobile widget!
If you want to go with a different look, you can easily set up different layout for desktop and mobile versions.
Visitors can browse the app while waiting for your response
Visitors don’t have to look at the chat window when waiting for your response. They can browse your app and still enjoy the experience.
Customers can share files over LiveChat Upload
Sometimes it’s difficult for customers to describe an issue they’re facing. Sending a screenshot to the agent can help recognizing the problem and coming up with the solution faster.
Using your in-app support, customers can upload their files in a simple way without switching to email. It makes the whole experience much better.
