Proactive engagement creation
Proactive engagement creation
Every website and every business is different, and the same goes for the proactive strategy that will best engage customers to speak to your Live Chat service.
$684.95 per license
Developed by The Chat Shop
Works with   LiveChat

There is no one-size-fits-all approach, and our Proactive Engagement Creation package will produce a tailored engagement strategy based on a detailed analysis of your site and goals.

Key Features

Perfect for:

Those launching a brand new service who want to perfect their setup from the get-go Those with an established service looking to optimise and improve performance for growth.

Pairs well with

Business Chat Quality Health Check


Data review
We will review your website, Google Analytics user behaviour and live chat data.
Proactive Engagement Strategy
Based on this, we will create a tailor-made engagement strategy with suggested greeting messages, triggers and placement.
Strategy setup
We will upload your new strategy to LiveChat directly so you’re up and running with no hassle.
Professional review
We’ll use our 9 years of experience to provide suggestions on taking your LiveChat service to the next le

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Tutorial & Support

To get help and support contact The Chat Shop. You can also suggest improvements or request new features in the upcoming versions of Proactive engagement creation.
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