User Evaluation
Get AI insights from LiveChat chat conversations
User Evaluation is designed to transform customer support data into a goldmine of insights. It integrates seamlessly with LiveChat, enabling businesses to tap into the wealth of data contained within chat conversations.
User Evaluation uses advanced AI models to interpret and analyze chat conversations and extract meaningful user feedback and sentiment. These insights empower companies with actionable data to guide product development and strategic decisions, ensuring that customer input directly influences the innovation process.
It's a tool that not only enhances the understanding of customer needs but also aligns product evolution with user expectations, leading to improved customer satisfaction and business growth.
Key Features
Get actionable insights generated by AI using your LiveChat data
Ask AI questions regarding all your customer conversations and uncover interesting trends.
Create text based reports enriched with data visualizations.
Create a PowerPoint based presentation using custom instructions in seconds.
Know where the problems are, solve the right problem and improve your customer satisfaction rate.
Benefits
Uncover hidden customer pain points by analyzing large amounts of customer conversations.
Make informed product decisions by looking at AI insights and by uncovering trends and patterns.
App Terms
Legal Terms
By installing this app, you agree to the Marketplace Terms and App Privacy Policy.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact User Evaluation. You can also suggest improvements or request new features in the upcoming versions of User Evaluation.