Sync for Jira Service Desk DC
Real-Time service desk issues creation with comments for Jira Service Desk data center.
- LiveChat
- All messages sync in real-time. They added as Jira issue comments
- Support template variables in Jira issue summary and description fields.
- Support mappings LiveChat variables to Jira text custom fields.
- Auto-closing Jira issues feature with desired resolution and status.
- Detailed sync status and flexible configuration.
- Widget on the LiveChat side(you can navigate Jira issues right from the LiveChat chatting window and you can change Jira issue status right from the widget as well)
Key features
Automation of the process of Jira ticket issuing. Real-time livechat synchronization from LiveChat to Jira
Benefits
We register new reporters and sync all messages from conversations into Jira comments
What's new
[1.0.0] - 2023-12-29
The initial version of the brand-new app.
App terms
Legal Terms
By installing this app, you agree to the Marketplace Terms and App Privacy Policy.
Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account.
Frequently asked questions
What does the “Verified” status mean?
In LiveChat, we always appreciate creative and problem-solving apps, so at our own sole discretion, from time to time, we may grant some applications the “Verified” status (represented by a badge or so-called badged applications). The “Verified” status confirms only that an application went through our usability review from the user's perspective. In any case, it is the Application Provider who has full responsibility for the application and its security level towards clients and any other third party.