- The integration is free to use
- < 50 teams are using it
Quick Notes app enables agents to save private notes inside chat threads. Notes are saved per chat in Chats and Archives sections. It helps share knowledge about the customer between all agents. Agents are able to see previous notes, create new or remove them.
- Add note about the customer case during the chat
- This feature helps next agent to dig into customer case faster and resolve it in the blink of an eye!
- Read previous notes about the customer in the archives
- Check conversations with your customer and see if there are any notes left by your teammates!
- All in one!
- Save notes from all conversations with customer in one place, without leaving LiveChat application!
- Try it for free
- You can install this app for free in one day trial! Price after the trial: $1/month