- The integration is free to use
- < 50 teams are using it
Place LiveChat on your PrestaShop store without mishap. Enable visitors to contact you whenever they have a problem or need your assistance. You can also reach out to clients proactively with personalized greetings. By providing efficient and well-tailored service, you will get higher website engagement, satisfaction rates, and sales. PrestaShop is a free open-source e-commerce solution which you can use to run stores in the cloud or via self-hosting. It allows building and managing a complete catalog with thousands of products in hundreds of categories. The software lets you find out more about your customers and how they want to shop in your store. It also gives you tools to analyze how products are selling so you can increase conversion rates. Apart from analytical tools, PrestaShop is fully responsive, enabling you to deliver a great experience on any device. Your customers will be able to use your store directly from their phone. The PrestaShop admin dashboard is responsive as well, so you can monitor your store from any device.
See the setup instructions on how to properly configure this app with your LiveChat account.
- Chat engaging features
- Make sure your visitors can always spot your chat window by using a custom eye-catcher. Let customers contact you whenever they are experiencing a problem and boost customer satisfaction thanks to efficient customer care.
- LiveChat can detect when visitors take certain actions on your website and issue chat invitations based on these actions. For example, you can send a personalized invitation to a visitor who has seen several of your help pages or contact a person who visited you for the first time.
- The ticketing system for 24/7 service
- LiveChat for PrestaShop not only adds a chat to your website but also provides you with a free of any additional charges ticketing system – because we know that your customers like to be covered 24/7!
- Incerase your sales
- All website visitors are essentially sales opportunities. Once installed, LiveChat makes it easy for you to communicate with browsing visitors, build better relationships, and close more deals.
- Gain more regular clients
- With live chat, you can have a direct contact with a customer that allows you to maintain and improve loyalty to your brand.
- Provide efficient customer service
- Customers want a fast response time to their queries and problems. With LiveChat, you can offer real-time help, ensuring more sales and customer satisfaction in the process.