Magento live chat and AI chatbot
Magento live chat with an AI Agent that recommends in-stock products and tracks the orders your chats bring in.
- Text
Magento chat with an AI Agent that knows your catalog
Share your product catalog with Text through the API and turn on the Recommend products skill. The AI Agent learns your categories, attributes and variants, then suggests products that fit what a shopper describes, even when they don't know the product name.
Make a large catalog easy to shop
Specialist stores often carry dozens of similar items. Shoppers ask which one fits their machine, their room or their budget. The AI Agent filters by attributes like brand or color and suggests only items in stock, so the shopper gets an answer they can act on today. It can also read a photo of the part they already own.
Track the sales behind every conversation
Add a few JavaScript calls to your storefront, or fire them from Google Tag Manager, and Text receives cart and order events in real time, with no plugin or backend setup. Your team sees them next to the chat, and sales reports show orders placed during a chat or within 30 days of it.
Connect Magento to Text
Add live chat to your Magento store with a code snippet or Google Tag Manager, then connect your catalog and the tracking calls. Then compare Text plans.
Key features
Benefits
App terms
Legal Terms
By installing this app, you agree to the Marketplace Terms.
Frequently asked questions
Do I need a Magento extension for Text?
No. You add the chat widget with a code snippet or Google Tag Manager, share your catalog through the Text API and add a few JavaScript calls for sales tracking.
Can Text recommend Magento products?
Yes. Once your catalog is in Text, turn on the Recommend products skill. The AI Agent suggests in-stock products as cards with photos, prices and variants.
Can the AI Agent answer order status questions?
Yes, through a skill that calls your order system with a webhook.