- The integration is free to use
- < 50 teams are using it
Thanks to the integration, you can swiftly and smoothly place the LiveChat widget on your Shoplo store. It will enable you to talk with all website visitors and deliver faster assistance. What’s more, LiveChat mobile applications will let you serve your clients also on the go. Effective customer service will result in better website engagement, customer satisfaction, and eventually higher sales. Shoplo is a web-based e-commerce platform that lets you create storefront themes with the drag-and-drop editor. It enables you to develop minimalistic websites that deliver a unique customer experience. What's more, your store can be translated into any language. Basically, Shoplo will adjust content to your visitors' browser language. If you operate on different platforms like Amazon, eBay or Etsy you can use Shoplo Multichannel. You will be able to track sales on every platform you use, synchronize stocks and spend less time on managing your web presence. Plus, Shoplo comes with many integrations that broaden the functionalities of your website. You can connect your store with such tools and services as Instagram, Facebook Messenger, Live Chat, logistic integrations, SEO Audit and more.
See the setup instructions on how to properly configure this app with your LiveChat account.
- Chat surveys
- Gather feedback in chat surveys and find out what is going through your clients' heads. Ask specific questions or introduce your rating system. Thanks to LiveChat, you can have a viable insight into customers’ needs and can tailor your efforts to deliver personalized service.
- Simple installation
- The simple installation process will get you up and running in just a few seconds. With LiveChat officially available in the Shoplo marketplace, there's no need for advanced configuration – providing your LiveChat email will do!
- Chat greetings
- LiveChat can detect when visitors take certain actions on your website and issue chat invitations based on these actions. For example, you can send a personalized invitation to a visitor who has seen several of your help pages or contact a person who visited you for the first time.
- Powerful ticketing system
- We want to offer you a full package that includes not only a reliable chat tool but also a ticketing system – so you can provide your customers with 24/7 service.
- Customizable design
- LiveChat provides a neat chat window that can be customized to your needs. You can personalize your chat and deliver a unique customer experience.
- Increase sales on your e-commerce website
- All website visitors are essentially sales opportunities. Once installed, LiveChat makes it easy for you to communicate with browsing visitors, build better relationships, and close more deals.
- Make your business more human with live chat
- From being on a first name basis with the customer to adding your company’s logo to the chat window — you can provide a much better customer experience.
- Improve customer service and loyalty
- With live chat, you can have a direct contact with a customer. It will allow you to maintain and improve loyalty to your brand.