Dropbox

Dropbox

Share Dropbox file links with customers directly in LiveChat.

Works with
  • LiveChat

Share Dropbox files directly in LiveChat

The Dropbox integration for LiveChat lets you send links to files stored in your Dropbox account while chatting with customers. Select a file from the chat interface, and your customer receives a link in the conversation.

Send the document you are discussing: a product guide, troubleshooting instructions, or a checklist for a new customer.

What you need

You need a LiveChat account and a Dropbox account containing the files you want to send. Sign in to Dropbox when the file picker prompts you. The integration sends a link to the selected file.

LiveChat offers a 14-day free trial and requires a paid subscription for continued use. See LiveChat pricing for current plans. Your Dropbox account and its subscription, if any, are separate.

How the integration works

Install Dropbox from the LiveChat Marketplace. During a conversation, open the file-sharing option, sign in to Dropbox if prompted, and select the file you want to send. The integration adds a link to that file to the chat.

Follow the Dropbox integration setup guide.

Key features

Choose files from Dropbox
Select a file from your Dropbox account in the LiveChat interface.
Send a link in chat
The customer receives a Dropbox link in the conversation.

Benefits

Send the instructions you are discussing
Share a troubleshooting document so the customer can follow the steps during the chat.
Answer questions with a product guide
Send the relevant document when a customer asks for specifications or setup instructions.

App terms

Legal Terms

By installing this app, you agree to the Marketplace Terms.

Support

How to use this app

Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Text. You can also suggest improvements or request new features in the upcoming versions of Dropbox.

Good to know

Frequently asked questions

What does the “Verified” status mean?

In LiveChat, we always appreciate creative and problem-solving apps, so at our own sole discretion, from time to time, we may grant some applications the “Verified” status (represented by a badge or so-called badged applications). The “Verified” status confirms only that an application went through our usability review from the user's perspective. In any case, it is the Application Provider who has full responsibility for the application and its security level towards clients and any other third party.

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