Manage your customer support with ease and increase your helpdesk's visibility with integration.
Developed by LiveChat
Works with   LiveChat

The integration allows moving cases from chat to your help desk. It enables you to create tickets from ongoing and archived chats as well as assign them to agents. You can also easily monitor the whole ticket history right from the LiveChat window. This will simplify your support activities and let you keep communication with customers in one place. is help desk software and a ticket application that keeps customers happy. It connects multiple support channels from social media, like Facebook and Twitter, to more traditional channels like phone, chat, and email and collects all customer inquiries in one simple interface.'s productivity tools and automation will help you solve more customer problems in a shorter time. What's more, the tool comes with the Salesforce integration, which means that your sales and service teams are always in sync. With this software, you can also set up knowledgebase for multiple brands, quickly answer on customers cases and collect valuable metrics that will help you improve the support process.

Key Features

Create tickets on the fly and from Archives
With our integration, you can easily turn your chats into tickets on the fly – and all of that with just a single click! And if you think that one of your archived chats should find its place in, we will take care of it for you as well.
See a customer's history while chatting
Chat with your customers and check their ticket history at the same time! With LiveChat for, you can see what other tickets your customers opened in the past – without leaving your LiveChat application.


Boost your operators productivity
View chat transcripts, offline messages and visitor details from LiveChat directly in the interface.
Enhance the customer experience
With the LiveChat integration for, it’s easy to monitor customer engagement, conduct quality control and both support and supervise agents.
Document all customer interactions
Using LiveChat and makes it easy to manage all of your customer requests and follow-up activities from one place.

Ratings & Reviews

0out of 5 • 0 Ratings






How would you rate this app?

Tutorial & Support

App tutorial and setup instructions how to use and properly configure this app with your LiveChat account.
To get help and support contact LiveChat. You can also suggest improvements or request new features in the upcoming versions of
More by this developer
Get LiveChat App
Web BrowserWindowsmacOSAndroid

Copyright ©2023 LiveChat, Inc. All rights reserved

Hi! We are glad to have you here! Before you start visiting our Site, please note that for the best user experience, we use Cookies. By continuing to browse our Site, you consent to the collection, use, and storage of cookies on your device for us and our partners. You can revoke your consent any time in your device browsing settings. Click “Cookies Policy” to check how you can control them through your device.