Chat Deletion
Automatically delete ended chats to maintain HIPAA compliance
- LiveChat
Chat Deletion by Text runs in the background to automatically remove chat transcripts and ensure HIPAA compliance . The app requires no configuration – simply install the app to enable auto deletion. With this app, you no longer need any additional webhook setup.
If you need to delete already archived chats, contact our 24/7 support.
Deleting chat transcripts will impact LiveChat's reporting capabilities.
Key features
Chat transcripts will be automatically deleted after a chat ends.
Benefits
Deleting chat transcripts meets of one of requirements of HIPAA compliance.
Simply install the app to enable auto chat deletion.
App terms
Legal Terms
By installing this app, you agree to the Marketplace Terms and App Privacy Policy.
Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Text. You can also suggest improvements or request new features in the upcoming versions of Chat Deletion.
Frequently asked questions
What does the “Verified” status mean?
In LiveChat, we always appreciate creative and problem-solving apps, so at our own sole discretion, from time to time, we may grant some applications the “Verified” status (represented by a badge or so-called badged applications). The “Verified” status confirms only that an application went through our usability review from the user's perspective. In any case, it is the Application Provider who has full responsibility for the application and its security level towards clients and any other third party.