Chat Anonymization
Automatically anonymize chat data
- LiveChat
This app will anonymize your chat data automatically after each chat allowing you to keep reporting analytics while staying HIPAA compliant.
If you need to anonymize already archived chats - contact our 24/7 support.
Key features
Just install the app and all chats will be automatically anonymized once finished, no additional steps required.
Benefits
The app will anonymize the chat data instead of removing it, allowing you to keep benefiting from Reports in LiveChat.
App terms
Legal Terms
By installing this app, you agree to the Marketplace Terms.
Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact Text. You can also suggest improvements or request new features in the upcoming versions of Chat Anonymization.
Frequently asked questions
What does the “Verified” status mean?
In LiveChat, we always appreciate creative and problem-solving apps, so at our own sole discretion, from time to time, we may grant some applications the “Verified” status (represented by a badge or so-called badged applications). The “Verified” status confirms only that an application went through our usability review from the user's perspective. In any case, it is the Application Provider who has full responsibility for the application and its security level towards clients and any other third party.