Canned Responses

Canned responses shorten your response time by saving answers to frequently asked questions.

This widget installs 20 most common used canned responses on your LiveChat license.

It is super easy all it takes is just one click and voilà.

Canned responses your license will get in this package:

1. # questions
   Be sure to ask if you have any other questions!
2. # screen
   Can you please provide me a screenshot of this?
3. # maintenance
   We are having a scheduled maintenance, it should be over soon. Sorry for the inconvenience!
4. # rate
   Thank you for your time and have a great rest of the day! :) Also, I'd appreciate if you share how was your experience with us today and rate this chat :)
5. # hold
   Please bear with me for a while, I’ll dig into that.
6. # take time # time
   Sure, take your time. I'll be here
7. # cancel
   Can you please tell me what is the reason for the cancellation?
8. # issue
   Hello, that's a new issue we are currently investigating. We will try to fix this as soon as possible.
9. # feel free
   If you find any further questions - feel free to contact us.
10. # cancel
    Can you please tell me what is the reason for the cancellation?
11. # take care # bye
    No worries, take care!
12. # weekend
    Have an amazing weekend!
13. # bye
    If you have any questions feel free to contact us!
14. # rate # thank you
    Huge thanks for rating this chat!
15. # q?
    Any questions you may have?
16. # ticket # issue
    To solve your issue, I'll have to escalate it to our IT department. I will create a ticket for you and we will keep you updated on the progress of this case.
17. # hold on
    Please allow me a moment. I will get the information you need. It can take several minutes, I’ll get back to you.
18. # goodbye
    Thanks for the chat, I am glad that I could help.
19. # transfer
    One moment please, I will transfer you to another operator.
20. # confuse # c
    I believe you are confusing us with another company.

You can read more about canned responses here:
https://www.livechatinc.com/kb/canned-responses/