AskGuru
AskGuru
AI-powered helper that finds the right information and automatically generates responses for users
Developed by AskGuru, Inc
Works with   LiveChat

Forget about balancing between fast support and personalized support!

Provided a user’s query, AskGuru will find the most relevant sources of information in your knowledge sources and previous conversations with customers. On top of that, AskGuru will generate a comprehensive and polite answer to the user’s questions, so all is left for the agent is to validate it and send it to chat!

The agent does not need to search for additional information or ask their colleagues or senior specialists. Onboard new support agents easily: AskGuru will advise them on the best answer and where to seek additional knowledge. It is like their personal "Support lead" that stands on the whole team’s wisdom!

Key Features

Sources links
Quickly navigate to the information that is most relevant to the current support case
Answer generation
Forget the speed-vs-quality support trade off. Comprehensive AI-generated answers make fast and personalized customer support a reality
Chat summarization
Coming soon...

Benefits

Easy support onboarding
Let you new agents be productive from the very first day. AskGuru will help them educate and keep up!
Faster support
Save precious time on information search and answer composition

Tutorial & Support

App tutorial and setup instructions how to use and properly configure this app with your LiveChat account.
To get help and support contact AskGuru, Inc. You can also suggest improvements or request new features in the upcoming versions of AskGuru.
The developer AskGuru, Inc indicated that the app’s privacy practices may include handling of user data. You can learn more in the app’s Privacy Policy.
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