Maximum data security has always been the top priority at Text and we are always making the best effort to provide the highest technical, organizational, and legal solutions to better protect your data.
For LiveChat service, you can choose where your data is stored. Our data centers are strategically located in two independent regions: one within the EEA/EU and the other in the USA.
If you use multiple services offered by Text, please be aware that your data will be hosted according to the specific Data Storage and Hosting Policy of each Services, ensuring tailored protection and compliance across our services.
LiveChat fully complies with EU data protection regulations. We do not sell or lease your data to third parties. Your registration and personal information will never be shared, sold, rented, or traded with marketing or promotional partners without your explicit consent.
We use your data solely to operate, maintain, and enhance our services, respond to customer inquiries, and send service-related communications. For detailed information on our data handling practices, please refer to our Privacy Policy and DPA.
While we strive to store your data within the EU, there are exceptional circumstances where your data may need to be hosted outside the EU to ensure optimal service delivery. Any transfer of personal data outside the EU is conducted in full compliance with GDPR standards, utilizing Standard Contractual Clauses as outlined in our DPA to maintain robust data protection.
We share data with sub-processors only when necessary to deliver our services or comply with lawful public authority requests. You can view our list of sub-processors here.
To create an account with a server in Europe, please enter your email address below
For additional information or inquiries, please contact us at support@text.com.
