Instagram for Business
Turn Instagram conversations into business outcomes
How does it work?
Connects Instagram accounts with LiveChat. Empower agents to receive and respond to messages in LiveChat. No more two separate apps for chatting. Automate routine responses with ChatBot.
You can add quick replies and automated responses with support. Story Mentions and replies are also forwarded to chats.
Setup
To set up the integration:
- Install the app on the LiveChat Marketplace.
- Go to Settings and follow the onboarding steps.
- Start to receive your DMs in LiveChat.
Support
In case of any issues, feel free to reach out to support@livechat-apps.com.
Key Features
No need to copy and paste code or configure any advanced settings. Simply install and click the "Connect" button.
Thanks to using native LiveChat and Instagram APIs, the integration works fast and stable. It supports all types of messages, including rich messages and ChatBot quick replies.
We don't retain your conversations and comply with Instagram’s Privacy Policy.
Connect all your Instagram accounts to your LiveChat.
Benefits
Make it easy for customers to get in touch with your company. Respond to people who engage with your Instagram Stories directly from LiveChat.
Chats reduce friction along the path to purchase. Use them to your advantage and offer a guided buying experience, or drive people to your shop or website.
LiveChat gives you a wide range of tools to easily manage chats between many agents.
What's new
[1.4] - 2023-08-22
- Add an option to ban Instagram users from one hour to forever
App Terms
Legal Terms
By installing this app, you agree to the Marketplace Terms and App Privacy Policy.
Tutorial & Support
How to use this app
Follow the app tutorial with setup instructions on how to use and properly configure this app with your LiveChat account. To get help and support contact FEDYK sp. z o. o.. You can also suggest improvements or request new features in the upcoming versions of Instagram for Business.