Greetings that convert best

Dear Live Chat Community Family,

Good day to you.
According to my view, i suggested to have solid and permanent greetings such has politeness and professionalism. Because we are under Healthcare Industry.
Can anyone suggest to me what would be the additional Greetings that i could be apply in Healthcare site?
Seek for assistance and advise.

Regards Jen
(RSDH Contact Centre, Malaysia)

Hi guys! I’m letting you know that yesterday we launched a major update in the greetings section. From now you’re can set up rich greetings - they’re definitely more engaging :sunglasses: You can now add to your greetings images, buttons, GIFs, and more.

The Rich Greeting creator is pretty simple and you will find it in your agent app. We also made a short tutorial that might be useful here -> Rich greetings configurator is here 🎉

Can’t wait to read your opinions! :raised_hands:

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