We like to stay fresh!
19 December 2022
The improved Agents section is now TeamThe Agents section in the LiveChat Agent App, the one with the list of all the people and chatbots in your LiveChat, has received a major UX upgrade and a new name. Behold Team! The most spectacular change is the new Work Scheduler. You can now:
- set the working hours for whole groups of agents in one go
- and set multiple breaks.
- Add whole groups of new agents by copying and pasting agent emails.
- Manage multiple agents’ availability with just a few clicks.
- Access the most vital Agent actions from the main view.