Agent Training - Beginner
Agent Training - Beginner
Award-winning LiveChat agent training for teams who want to be the best.
$125 per license
Developed by The Chat Shop
Works with   LiveChat

Having LiveChat is one thing. Having a great LiveChat experience all comes down to your agent team.

This 1 hour Beginner Agent Training introduces your team to LiveChat software and best practice. We train your agents to navigate and use the LiveChat system, make the most of its features and provide the best customer experience (copied straight from The Chat Shop's in-house, award-winning methodologies).

Key Features

LiveChat Benefits
Demonstrate the benefits of LiveChat to your business and your customers
FAQ Handling
Identify and respond to FAQs and customer requests in chat
Writing for LiveChat
Understand how to write with appropriate tone in chat, ensuring their messages are understood and effective
LiveChat Software Operation
Operate LiveChat software, including chat transcript tagging and analysis

Benefits

Virtual Training Delivery
Training takes place in a single, interactive video call.
1 Hour Chat Training
Upskill your chat team in just one hour.

Ratings & Reviews

0out of 5 • 0 Ratings

How would you rate this app?

Tutorial & Support

To get help and support contact The Chat Shop. You can also suggest improvements or request new features in the upcoming versions of Agent Training - Beginner.
More by this developer
Get LiveChat App
Web BrowserWindowsmacOSAndroid

Copyright ©2023 LiveChat, Inc. All rights reserved

Hi! We are glad to have you on our website! Before you start using our website, please note that we use cookies and similar technologies to enhance your website experience, analyze traffic and usage, personalize content to your preferences, and assist in our marketing efforts. By using our website, you consent to allow us, and our partners, to collect, use, retrieve, and store cookies and similar technologies on your computer or other devices. You can revoke your consent at any time in your computer/device browser settings. Click the Cookies Policy to check how you can control the use of cookies through your device. Your data will be processed in accordance with our Privacy Policy.