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LiveChat vs. Intercom

Get laser focused on customer support and sales

LiveChat is an alternative to Intercom, with all the tools you need laid out and explained like you’re five. Oh, and you won’t need your credit card for now.

Free 14-day trial Omnichannel messaging Automation

LiveChat the Intercom alternative

Join more than 36,000 companies that trusted LiveChat

Logos of LiveChat customers

We don’t try to be an all‑in‑one

Few apps that try to be good at everything excel in any one area.
We don’t want to spread ourselves too thin.

We’re a Intercom alternative that does what it knows best.

98%
of users would
recommend this app

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4.7/5
overall rating
on GetApp

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Go beyond checkbox comparisons

Take a look at independent reviews to see what users have to say about LiveChat and Intercom.

Make poor customer support a thing of the past

If the support you’ve been getting so far has left much to be desired, it’s high time you changed it. If there’s one thing we can vouch for, it’s the quality of customer support you’ll get.

Poor customer support experience

Reach out for help anytime you need it

No matter the time zone or the time of day, our Support Heroes are always on their toes. They never sleep. Just joking! But they are really here 24/7 and not just for the sake of availability.

Customer support agents available 24/7

Our pricing page is clear as day

Neither you nor anyone else on your team needs a math degree to calculate the real-life costs for your business. You pay per agent, with four plans to choose from.

Easy LiveChat installation
Jamie Lowary
We frequently have leads chat with us asking some qualifying questions and then they eventually sign up online or over the phone. These are sales that we might not have had if LiveChat wasn’t an option.
Jamie Lowary

Sales Lead at PATLive

Read the story

Increase chat conversion

Get 14 days of LiveChat for free

Automation Robust reporting Ticketing system

Reach more customers where they hang out

Customers can connect with you using their favorite messaging apps, and you can reply to all messages in one place.

Apple Messages for Business integration with LiveChat

Apple Messages for Business

Answer questions and sell products or services to Apple users on their favorite devices. Let over 1.65 billion Apple users connect with you just as they would with friends in the Messages app.

WhatsApp Business integration with LiveChat

WhatsApp Business

Solve customer problems in a flash using the most popular file formats like photos, voice messages, location, and more. Route chats to dedicated groups of agents and handle high traffic with ease.

Let's talk money and more

Keep your costs under control

You won’t need to pay extra if your messaging reaches more people. We’re here to help you grow, and we don’t want you to feel bad about this.

Install LiveChat in a flash

You’ve probably heard the phrase “this isn’t rocket science” way too many times. Well, installing this Intercom alternative really isn’t. It’s dead simple — you can get it up and running yourself.

Make the most of chat assignments

With manual and smart chat routing available in all plans, you can share the workload between your agents so that none of them are ever swamped with work.

We double down on data protection

We'll keep your data safe by using top-quality data centers and diverse geolocalization. This helps us go above and beyond the protection required by GDPR.

Data centers at LiveChat

Need more convincing?

Watch our demo to discover LiveChat — from L to t.

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Or, if you already feel like we’re the Intercom alternative you’ve been looking for?

Discover our other products