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LiveChat vs. Drift

Drift’s going down. Your support doesn’t have to.

Switch to LiveChat for reliable service, actionable reports, and seamless conversations across all channels. We’ve got your back — migrate quickly and free of charge.

A customer selecting LiveChat as their preferred alternative to Drift A customer selecting LiveChat as their preferred alternative to Drift

35,000+ companies have experienced how LiveChat® improves sales and support on their website

We double down
on online data protection

We keep your data safe with top-tier data centers and diverse geolocations. This allows us to exceed GDPR protection standards.

Map highlighting data centers for LiveChat located in Europe and the United States

LiveChat is a Drift alternative that boosts growth with easy-to-use tools and reliable support.

Screenshot of LiveChat application interface, showcasing AI-powered features like AI tag suggestions, AI chatbot, and Copilot Screenshot of LiveChat application interface, showcasing AI-powered features like AI tag suggestions, AI chatbot, and Copilot

Talk to our Sales team

Tell us your goals, and we'll pinpoint the right strategies to achieve them in a 20-minute call with one of our Sales representatives.

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Check out independent reviews

Find out what users are saying about LiveChat and Drift with unfiltered reviews and insights.

98%of users would
recommend this app

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4.6/5 overall rating
on GetApp

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Ease of use

Based on Capterra user reviews

Amytha Grace V.

Star Star Star Star Star

The easiest software to learn. We know that our business is good when we always here the knock knock sound of this app because there's a potential customer on the other end.”

Marie Joy T.

Star Star Star Star Star

The real-time chat feature allows us to communicate with customers faster and on time. We can also do more in less time by creating many agent accounts and specifically giving them different tasks... “

Holly B.

Star Star Star Star Star

Great service during initial set up and any questions. I love that it is easy for customers to get in touch with us easily and the app doesn't slow my website down!"

We’re here for you 24/7/365

We offer you more than just a product. LiveChat Product Experts are available 24/7/365 to help you grow your business.

LiveChat Support Team available 24/7/365 to help you grow your business LiveChat Support Team available 24/7/365 to help you grow your business
Quote from Tony Palazzo of Logical Position, sharing how LiveChat has increased inbound leads by 150%, highlighting the tool's impact on lead generation
Quote from Tony Palazzo of Logical Position, sharing how LiveChat has increased inbound leads by 150%, highlighting the tool's impact on lead generation

150% increase in the number of inbound leads after implementing LiveChat

Logical Position logo

“Since installing LiveChat, the number of inbound leads has increased by 150%. This growth has translated to a 30-40% increase in inbound sales.”

Tony Palazzo, Logical Position

Try LiveChat free for 14 days and increase your chat conversion

Free 14-day trial No credit card required

LiveChat simplifies the chatting experience

Connect with customers everywhere

Seamlessly communicate with customers across multiple channels – Messenger, Instagram, WhatsApp, and more – and answer all of them in the LiveChat app.

View of LiveChat app displaying inquiries from multiple communication channels, including Messenger, WhatsApp, and Instagram View of LiveChat app displaying inquiries from multiple communication channels, including Messenger, WhatsApp, and Instagram

Boost efficiency with AI

Speed up responses and enhance customer support with AI tools built into the chat. Agents can focus on higher-level tasks, leaving the routine to AI.

Copilot feature inside the LiveChat app assisting with answering questions to streamline customer service agents' work and improve efficiency. Copilot feature inside the LiveChat app assisting with answering questions to streamline customer service agents' work and improve efficiency.

Get clear, actionable reports

Make data-driven decisions with clear, actionable insights from all your chats, helping you optimize performance and improve customer service.

View of LiveChat app displaying Recent Insights with website traffic data and highlighted anomalies View of LiveChat app displaying Recent Insights with website traffic data and highlighted anomalies

Drive sales and personalize support

Choose from 200+ integrations to craft a solution that works for you. With tools like Salesforce, Mailchimp, and more, you can boost sales, automate follow-ups, and deliver personalized support – directly through the chat widget.

LiveChat integrations connecting customers with tools like Zapier, Shopify, PayPal to drive sales and personalize support LiveChat integrations connecting customers with tools like Zapier, Shopify, PayPal to drive sales and personalize support

Starts from $20 monthly

Know what you’ll pay, right away

Visit our pricing page and find the subscription plan that’s best for your needs. LiveChat pricing is clear and upfront – no meetings or hidden fees.

See full pricing
LiveChat pricing plans - Starter, Team and Business

Need more convincing?

Watch our demo to discover LiveChat — from L to t.

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Or if you already feel like we’re the Drift alternative you’ve been looking for:

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