Go to app
User Name
Upgrade Help Center

X-Cart: chat with online shoppers

Jacob Firuta
2 min read
updated: Sep 20, 2022

This short tutorial will guide you through the process of installing LiveChat on your X-Cart store. Start chatting with visitors and convert them into customers within minutes.

InstallationLink icon

  1. Log into your Xcart administration panel. While there, go to the Custom CSS&JS section, available under Look & Feel.

Go to Custom CSS&JS section

  1. To proceed, go to the Custom JavaSript tab.

To proceed, go to the Custom JavaScript tab

  1. Now it’s time to get your LiveChat snippet. You can copy it from Settings > Installation > My website section of your LiveChat

To proceed, go to the Custom JavaScript tab

  1. When you’ll get the code, paste the copied snippet without tags, just like on the screenshot below.

    After doing that, make sure that Use custom js option is marked as On.

Paste LiveChat snippet without SCRIPT tags!

  1. All that is left is to click on Save changes.

Click on Save Changes to finalize the process

And you’re good to go! From now on, LiveChat is added to your X-Cart store and you can start chatting with your customers right away!

What’s nextLink icon

All you need to do to start chatting with customers is to pick an application. You can use our web application or one of the dedicated desktop applications.

You should also check out our Knowledge base to pick up good practices:

Was this article helpful?

Got it!

Thanks for your feedback.

Thank you!

We’re happy to help.


3dcart: LiveChat in your online store

Learn how add LiveChat to your 3dCart online store. Follow this knowledge base tutorial and integrate both tools to improve your sales.

Read the article

Zen Cart: chat with your store clients

Place a chat function on your Zen Cart website. This way, you will get access to all your online visitors and you would be able to chat with them.

Read the article

Start using LiveChat now!

Free 14-day trial Team plan features No credit card required

Still not convinced? Discover all LiveChat features

Discover text| products: