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Local Customer Service Benchmark

This page is being updated and will be refreshed with new insights soon. In the meantime, explore the tips and resources below to start improving your customer service today.

Offer amazing customer service with LiveChat®

Support your customers, sell your products, and check your performance. All in real time.

14 days free trial AI-driven features No credit card required

Monitor your customer service scores compared to local competition

With LiveChat® app, you can analyze your customer service performance and see how you perform compared to your local competition. These insights will help you improve metrics that are not going well.

Get the Weekly Summary straight to your inbox

You’ll be up to date with your customer service results. We’ll send you Weekly Summary of everything that’s happening in your LiveChat®. This one email shows all of your team’s performance updates, number of chats, conversion rates, and more!

Explore LiveChat®

Improve your customer service and stay ahead of the competition

Agents Handbook

Learn everything about providing customer service through LiveChat®.

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Video Guides

Get familiar with LiveChat® core features by watching our short videos.

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LiveChat® News

Be up to date with the new features and changes in LiveChat® app.

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Help Center

Get answers to your questions and explore new ways of using LiveChat®.

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Start using LiveChat® now!

Now’s the time to connect with your customers through LiveChat — your central hub for all customer interactions.

14 days free trial AI-driven features No credit card required

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