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Livechat: Handle tickets in the LiveChat mobile app
17 February 2022

Handle tickets in the LiveChat mobile app

You can now handle LiveChat tickets in the LiveChat mobile app for agents.

Ticketing system in the mobile app Whether the tickets are your primary means of communication with customers or you only use them for more complex cases, you now can:
  • Create tickets from chat
  • Reply to customer’s tickets
  • Assign tickets to agents or groups
  • Add people in the loop
Manage your tickets wherever you are, whenever you have a moment with the LiveChat mobile app.

Stay tuned if you’re using the integration with HelpDesk, as we are putting the finishing touches on this feature in the LiveChat mobile app.

Download LiveChat mobile from App Store, Google Play or AppGallery.
Read more about how the LiveChat mobile app can improve your everyday workflow.