We like to stay fresh!
17 February 2022
You can now handle LiveChat tickets in the LiveChat mobile app for agents.
Whether the tickets are your primary means of communication with customers or you only use them for more complex cases, you now can:
Create tickets from chat
Reply to customer’s tickets
Assign tickets to agents or groups
Add people in the loop
Manage your tickets wherever you are, whenever you have a moment with the LiveChat mobile app.
Stay tuned if you’re using the integration with HelpDesk, as we are putting the finishing touches on this feature in the LiveChat mobile app.
Download LiveChat mobile from
Read more about
how the LiveChat mobile app can improve your everyday workflow.
Tell us what you think
comments powered by Disqus.