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Livechat: Integration with Salesforce
19 January 2016

Integration with Salesforce

New integration with Salesforce is ready! It enables you to add your customers to Salesforce as Leads or Contacts, and pass related chat transcripts as Cases directly from the LiveChat panel.

Therefore, your agents will be able to view and edit all the essential data about a customer during the chat and stay updated.

Learn more about the integration with Salesforce.