Engagement health check
Engagement health check
There’s a lot more to attracting customers than a button to live chat, and the best strategy depends on a wide range of factors.
$249.95 per license
Developed by The Chat Shop
Works with   LiveChat

With years of experience, we can analyse your current setup to identify the opportunities to engage with more of your customers.

Key Features

Perfect for
Those with an established service looking to optimise its performance for growth.
Pairs well with

LiveChat Setup Health Check.


Chat placement
Is chat ideally placed on your website to engage customers? Are the balance of reactive chat buttons and proactive pop-ups used effectively? We’ll check and confirm this for you.
Proactive & reactive review
We’ll take a look at your reactive and proactive setup and report back on what’s working, what’s not, and what our suggestions are for optimization.
Professional review
We’ll use our 9 years of experience to provide suggestions on taking your LiveChat service to the next level.

Tutorial & Support

To get help and support contact The Chat Shop. You can also suggest improvements or request new features in the upcoming versions of Engagement health check.
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