Ecommerce features No credit card required
Learn how engaging visitors can increase your sales:
Engage visitors with Campaigns
Reach out to visitors browsing your page
Create your own Campaigns
Track and analyze results
Campaigns show up above the minimized live chat widget, encouraging visitors to talk to you.
Start with LiveChat Go to LiveChat tour
Sign up to get ready-to-use promo assets for Campaigns.
Drive sales across all product categories by offering a discount on every item.
Drive sales across all product categories by offering a discount on every item.
Use template
Use an exit-intent discount to encourage hesitant shoppers to stay and buy.
Use an exit-intent discount to encourage hesitant shoppers to stay and buy.
Use template
Offer a buy-one-get-one-free deal to encourage higher order volumes.
Offer a buy-one-get-one-free deal to encourage higher order volumes.
Use template
Motivate shoppers to add more to their carts with a coupon code.
Motivate shoppers to add more to their carts with a coupon code.
Use template
Reach out to shoppers in real time with LiveChat.
Start with LiveChat Go to LiveChat tour
Jump into Traffic and reach out to handpicked shoppers in real time.
Help visitors who have been browsing for a while now:
Pick someone looking at a product category:
Get inspired to spark engaging chats
“Welcome to the festive season! How can we assist you with your holiday shopping today?”
“Discover our exclusive holiday season deals! Save up to 50% on specially selected.”
“New arrivals, just in time for the holidays. Make your celebrations extra special!”
“Need help finding the perfect holiday gift? We're here to make your season bright!”
“Can we help you complete your order before the holiday rush?”
“Curious about shipping times? We've got you covered for a seamless holiday delivery.”
“Our festive deals won't last long. How can we assist you in spreading holiday cheer?”
“We'll help you find the perfect presents to make your celebrations unforgettable!”
“Planning ahead? Here's our holiday return and exchange policy for a stress-free season.”
“Would you like to share feedback about your holiday shopping experience?”
“Let's compare the options to find the perfect presents for your loved ones.”
“Check your inbox for exclusive holiday season VIP offers. Not on the list? Ask us how to join!”
The support is excellent, and features like sending Product Cards and sharing order details during chats enhance customer interactions. Highly recommend for a straightforward and effective customer support experience!
I have been using Live Chat for 7 years now between different websites. Great stable platform, lots of customization options and great customer support.
Easy-to-use control panel, you can check all the chats from your all your Shopify stores in one place, and you only need to pay for 1 time app fee, great!
It integrates extremely easily and has some really nice features like being able to send customers "Product Cards" (instead of the URLs) and a timer which shows how long customers have to wait to be connected. Very happy.
We've explored other support apps, and many add more bells and whistles, however, LiveChat® focuses on Chat on does a tremendous job at it. Our agents love the "sneak peak" feature because they can start preparing their answers and reply faster. They also love the "simplicity" of the interface which is easy to learn.
This live chat software completely changed how we manage our WooCommerce store. The chat invitations feel natural, and being able to suggest complementary products right from the chat window has increased our average order value significantly.
We've been using this for four months now and have seen a huge increase in sales. It enables us to reach out to potential customers, send them product suggestions and secure sales. The Ticket system also means that we never miss a new opportunity even when we're away from the computers. I couldn't recommend this highly enough.
Set up Goals to see how many chats contribute to reaching your targets. For example, measure sales by tracking the number of customers who chatted with you and then visited your after-purchase "thank you" page.
Set up Goals
The Chat engagement report shows how many chats came from campaigns versus those started by agents or customers. This helps you see how your offers are driving engagement and where to improve.
Use ReportsInsights saves you the hassle of reading through all your chats to find the most popular questions coming from customers.
It uses AI algorithms to automatically organize, prioritize, and analyze queries, and delivers the results straight to your inbox every week!
Check out Insights
Start engaging your visitors today with LiveChat®
AI features No credit card required
