I understand that the personal data controller is LiveChat Software S.A. with its registered office in Wrocław, ul. Zwycięska 47, 53 - 033 Wrocław. I understand that the personal data shall be processed and transmitted in accordance with Personal Data Protection Act as of 10 May 2018 (consolidated text: Journal of Laws 2018, item 1000) and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation).

I give consent for my personal data included in the application to be processed by LiveChat Software S.A. for the purposes of the recruitment process. At the same time, I declare that I have been informed about the rights I have under the aforementioned legal acts and in particular the right to access my personal data, its rectification, deletion, limitation of processing, transferring, demanding for temporary or permanent suspension of their processing. I understand the consent to processing my personal data may be revoked by sending an e-mail at a.susidko@livechatinc.com. At the same time, I agree to transfer my personal data by the data controller to affiliated companies and other entities whose services are used by the data controller in the processing of data, including data transfer to third countries that ensure an adequate level of personal data protection in their territory. I understand that my personal data shall be processed for the time needed to carry out the recruitment process. I confirm that sharing my personal data as well as the consent to their processing is voluntary.

Support Hero

Wrocław, Poland

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Support Hero

Wrocław

We need a hero! A support hero, to be precise. As one of our support agents, you would take on the difficult task of solving our customers’ problems and providing information to potential buyers.

We’re looking for:

  • Perfect command of the English language;
  • Fast typing skills – at least 40 WPM;
  • High-level multitasking;
  • Someone who is ready to work during the dead man’s shift;
  • Strong analytical and communication skills;
  • Being a good listener would definitely help;
  • Will to learn new things and improve your skills.

Nice to have:

  • Browser console debug skills;
  • Familiarity with JavaScript and HTML code implementation process.

We can offer:

  • Full-time shift job (we offer support 24/7, 365 days a year);
  • Working together on a product that attracts more than 30k paying customers worldwide (and counting)
  • Ability to work with other passionate people on ambitious projects
  • Solid salary with all government expenses covered
  • All the equipment, tools and books you’ll ever want
  • Multisport – check, Private medical care – check, pizza on Friday – check, parking place – check
  • Dog-friendly environment. Yes, you can take your pup to the office :) 
  • A dedicated spot just for you on our Team Page

Curious about how Support Heroes deal with our customers’ problems? Check “Are You a Human” video series!

apply now
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