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Affiliate Marketing Specialist

Full-time Remote / Poland

LiveChat is a fully remote SaaS product company. Our suite of products (four by now!) improves customer care and the online sales of over 35,000 companies from 150 countries worldwide. 

We’re looking for an Affiliate Marketing Specialist, who will join our growing Partner Program team. We’re running an industry-leading, in-house Partner Program, through which we build new sales channels for our products. We need your skills and expertise to discover strategic new business opportunities and turn them into profitable lead sources for the LiveChat suite. 

The perfect candidate we’re looking for is an experienced and self-driven individual who has a great understanding of the affiliate marketing niche and is willing to use their analytical and communication skills to build fruitful business relationships with affiliate partners from all over the world.  

Your responsibilities:

Affiliate program strategy building:

  • Developing partner program strategy with regard to affiliates.
  • Defining both quick wins and long-term goals and objectives.
  • Recognizing and recommending necessary enhancements of LiveChat’s in-house Partner Application.
  • Working with the team on implementing them.  

Affiliate program management:

  • Building relationships with current affiliates. Discovering new opportunities and developing common initiatives that would give us a chance to scale the sales of our products through their channels. Identifying new active partners, potential opportunities to co-marketing, success stories, etc.
  • Gathering the feedback from Monitoring affiliate activity to ensure affiliate compliance with company policies and brand guidelines.
  • Making sure affiliates are up to date on program and product enhancements.

Affiliate acquisition and marketing:

  • Searching for and identifying new potential affiliate partners. Developing new channels of affiliate acquisition.
  • Working with the marketing team on preparing promotional assets to be used by affiliate partners as well as for Partner Program’s promotion. 
  • Monitoring and documenting competitors’ affiliate campaigns and promotions

 

We’re looking for

  • Proficiency in English.
  • Perfect communication and writing skills.
  • Drive to succeed. 
  • A desire for tracking, measuring, and analyzing the partners’ performance.
  • Ability to work with data and draw legitimate conclusions on the basis of data.
  • Experience in affiliate marketing. Knowledge of SaaS affiliate marketing would be a plus.
  • The ability to be creative, accurate, self-disciplined, and resourceful.

 

Benefits

Come for:

  • Working in an environment of passionate people on big-league projects (on products that attract more than 32k paid customers worldwide and counting) and used worldwide by millions of people every month.
  • Ability to work from anywhere. We are remote-first neophytes, but it’s not temporary. We like it this way, and it has become permanent.
  • Solid salary with all government expenses covered. Any change in obligatory government fees is automatically adjusted in your salary.
  • All the equipment and tools you will ever need to succeed in your work.
  • A dedicated spot just for you on our Team page.

Stay:

  • Healthy. We cover a private healthcare plan for you. Additionally, you and your family will have access to our EAP platform, so anytime you need it, you can use therapeutic or legal help.
  • Fit. We cover a Multisport (or equivalent) program for you so you can invest in your wellbeing.
  • Related. Each team has a recurring integration budget to spend on team-building activities, and each employee has a similar personal budget.
  • Comfortable. Do you live in Wroclaw or nearby and prefer to come to the office? You can join our pet-friendly coworking space any time you want.

Support for your self-development with:

  • Free access to Udemy and CXL courses,
  • Every book you’d ever want from Amazon,
  • Ability to participate in internal (e.g. our LiveChat Academy) and external workshops (e.g. Reforge),
  • Time and space for your creativity and ideas to be shared during our Side Project Days.

Our mission is to help people and businesses communicate better and fully express themselves. Join us on this journey and let’s build the best customer service products together!

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