See our other products: ChatBot - AI bot platform | HelpDesk - support ticket system | KnowledgeBase - help center for website

LiveChat updates

We like to stay fresh!
Livechat: Updated surveys and forms
22 December 2015

Updated surveys and forms

Chat surveys and forms got a small upgrade today. It’s now possible to squeeze long choice lists in your pre-chat, post-chat and ticket forms using the dropdown box.

You will also notice that the pre-chat survey welcome message changed into information field. Along with the new name came better functionality – you can add as many information fields as you like and move them around. Happy customizing!