LiveChat updates
We like to stay fresh!
![Livechat: Send SMS to Your Customers with Twilio for LiveChat!](https://www.livechat.com/wp-content/themes/livechat2.0/media/img/timeline/ico-integrations.png)
Send SMS to Your Customers with Twilio for LiveChat!
With Twilio for LiveChat, you can start sending SMS to your customers right during a chat! And all of that without leaving your LiveChat application.
![Twilio for LiveChat: Send SMS to your customers with Twilio! Twilio for LiveChat: Send SMS to your customers with Twilio!](https://www.livechat.com/wp-content/uploads/2018/08/livechat-integrates-with-twilio.png)
Twilio for LiveChat: what does it offer?
There are three core features offered by Twilio integration:
- Sending SMS to customers during and/or after the chat;
- Scanning your pre-chat survey for the phone number and automatically adding it to the Send to field;
- Loading the history of previous messages from Twilio, based on the phone number provided by you or your customer.
All of them can be accessed easily during or after a chat, right at the top right section of your Chats or Archives sections.
![Twilio for LiveChat: send SMS right from your LiveChat! Twilio for LiveChat: send SMS right from your LiveChat!](https://www.livechat.com/wp-content/uploads/2018/07/livechat-twilio-choose-chat-and-open-twilio.png)
OK, show me how it works!
To make your life easier, we’ve prepared a dedicated tutorial that will show you how to integrate your LiveChat with Twilio and how to use the integration itself. Click here to check it out!
![Twilio for LiveChat: Send SMS to your customers with Twilio! Twilio for LiveChat: visit LiveChat Marketplace](https://www.livechat.com/wp-content/uploads/2018/07/livechat-twilio-choose-chat-and-open-twilio.png)
Also, in case of any additional questions, don’t hesitate to start a chat with us! Our Support Heroes are available 24/7/365 and are always ready to help!