LiveChat subscription is plan-based. When you go to the Subscription page you will notice that we have four payment plans available: Starter, Team, Business, and Enterprise.
Different plans offer different features. The features available in each plan are closely related to the target size of the live chat implementations.
Up and coming businesses and trained professionals will sway towards the Starter and Team plans. Full-time customer service teams and departments will choose our Business plan. The biggest companies that require the services of a Key Account Manager will pick the Enterprise plan.
If you are looking for more advanced reporting and statistics, often required in big companies, you might want to try out the Enterprise plan. Smaller companies that don’t need in-depth information can get all the important features in the Team plan. Finally, small businesses that don’t have more than one agent and don’t need the team-related features can successfully use the Starter plan.
See the full plan comparison for more information.
The price for one agent is also different for each plan: $19 for Starter, $39 for Team, $59 for Business, and a custom price for Enterprise.