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Machine Learning Engineer

Data & AI All Products

Remote in Poland Full-time

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Ready to dive into exciting machine learning projects and make a real difference? Here’s your chance! We’re searching for a dedicated Machine Learning Engineer who aims to leverage the power of Natural Language Processing (NLP) and Understanding (NLU) to enhance customer communication.

Your primary responsibilities will include:

  • Engaging in machine learning projects from ideation to roll-out, with a primary focus on model development and testing;

  • Contribute to planning, designing, building, validating, and refining releases;

  • Suggesting innovative enhancements to our AI initiatives;

  • Teaming up with our MLOps Engineer to mold the perfect setting for every project.

We’re seeking someone who:

  • Has a minimum of three years experience as a Data Scientist/ML Engineer;

  • Has hands-on experience implementing machine learning projects from initial brainstorming to production;

  • Comprehends various machine learning algorithms;

  • Owns expertise in NLP and NLU, including BERT-based models, GPT, metric learning, and extreme classification approaches;

  • Is a Python pro;

  • Possesses excellent execution skills and a strong sense of ownership;

  • Communicates effectively;

  • Is a team player.

At Text, we’re on a mission to help brands deliver top-notch customer service at scale by analyzing, enriching, and automating text communication. If you’re passionate about making an impact and have a strong foundation in machine learning projects, we’d love to hear from you!


We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.

What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.

With unlimited paid days off and sick days policy, a remote-friendly environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.

And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.

Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.

Recruitment process

Do you already feel like you belong here?

It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:

Interview with our recruitment specialist

Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.

Video call with your future team leaders

At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.

A remote practice run

We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.

Apply now

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