Private chats between agents

Hello! Now LiveChat supports private chats between agents. To enable the feature, install Direct app on LiveChat Marketplace https://www.livechat.com/marketplace/apps/direct.

For now, it supports only plain text messages. Soon I will add the option to send images and files.

Is there anything more you think is crucial for your daily work?

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Fedyk72, how are you? It’s an excellent idea to let people upload images or documents to live chat so we can cover millions of people. If you have any thoughts, please let me know.