Hi, I want to send additional information about the customer from the webpage to the agent using the chat widget. Is this possible and what api should I use to achieve it?
You can use custom variables to capture any other information which the visitor could have left during his browsing session (or perhaps used a pre-login).Please find more info on how to set it up here: Custom variables configuration | LiveChat Help Center,
and here is our documentation for developers:
Hope it helps!