AI Engineer

Development LiveChat

Remote in Poland Full-time

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Apply now

Join Text innovative AI Engineering team! We’re looking for versatile engineer eager to shape the future of AI and unlock the full potential of projects across LiveChat and more. 

As an AI Engineer, you will work alongside Grzegorz and Łukasz, collaborate with our Data Scientists and MLOps Engineer, and dive deep into the world of artificial intelligence, unfurling the potential of generative AI and machine learning models driving forward the implementation of cognitive architecture. 

Our goal is to enhance the expertise of our conversational Live Assistant and build a platform for custom AI Agents.

What will you be doing? 

  • Lead the R&D for AI features, focusing on creating and improving Prompting Frameworks.

  • Contribute to conversational bots, multi-agent infrastructure and knowledge graph development, assessing their integration into our ecosystem.

  • Make data-driven decisions by crafting and overseeing A/B tests and generating actionable insights from metrics.

  • Provide expert insights for business strategy, focusing on ROI, trends, and technological advancements.

  • Lead by example in Team Education. Foster a collaborative environment, sharing technical insights, and heightening team expertise in AI and autonomous agents.

Join us if you have: 

  • Proficiency in TypeScript/ Python, and adeptness in text processing, semantic search systems, and similar technologies.

  • Understanding of generative AI and LLM applications, coupled with know-how in Prompt Engineering.

  • Experience with OpenAI, Huggingface, Vector Databases, and familiarity with the LangChain ecosystem or similar. 

  • Fluent knowledge of English and Polish. 

  • Good communication skills.

  • A collaborative spirit, ready to engage with the team, share knowledge, and respect feedback.

  • Ownership mindset, with sharp analytical acumen, creativity.

At Text, we’re on a mission to help brands deliver top-notch customer service at scale by analyzing, enriching, and automating text communication. Are you ready for an adventure where your work makes a real difference? Apply to Text and join our team!


We don’t want you to worry about all the basic benefits - like a Multisport card, private health care, or a home office equipment budget.

What we really want you to feel and what we believe in is that the real benefits come from the culture we’ve built.

With unlimited paid days off and sick days policy, a remote-friendly environment focused on outcomes instead of worked hours, and people dedicated to their work, you’ll find a workplace where you can thrive.

And here’s the icing on the cake: you’ll have the opportunity to work with the makers behind all Text products: LiveChat, ChatBot, HelpDesk, KnowledgeBase, OpenWidget.

Are you feeling like this might be a great place to consider working for? We feel it too ;) Join us and apply.

Recruitment process

Do you already feel like you belong here?

It’s time to fill out the application form and attach your CV. Here’s what happens next in our fully remote recruitment process:

Interview with our recruitment specialist

Get yourself something to drink and let’s talk. Tell us about your professional experience, the results of your work, and your values. We’ll tell you a little bit about the company, products, and company culture. We’ll also talk about the money and your availability.

Video call with your future team leaders

At this stage, we’ll test your craft to see the value you can bring to the company. The most important part? You’ll find out everything about the challenges in your role, and we’ll find out everything we need to know about your experience.

A remote practice run

We’ll give you a project to work on for a few hours. You’ll also meet the people that’ll give you tips, advice, and access to data and tools so you can feel like you’re already a part of the team. Get familiar with our atmosphere, the workflow, and the people. All in all, we’ll help you make a well-informed decision.

Apply now

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