Wix: set up LiveChat on your site

Wojciech Guminski
3 min read
updated: Apr 3, 2023

Wix is a website builder designed with seamlessness in mind. It lets you create beautiful websites from ready-to-use elements and whole templates that’ll let you grow with confidence and set you up for success.

LiveChat plays into that with a chat app made for upstarting businesses. Installation takes only a minute, and you’ll access multiple features, like greetings, asynchronous chats, and canned responses for you and your customers to benefit from. Grab our Wix plugin and scale your business with excellent communication tools!

How to install chat for desktop viewLink icon

Currently, the eye catchers are not supported on Wix sites. To work around this issue, you can set a greeting to be triggered after 0 seconds spent on your website.
Currently, the eye catchers are not supported on Wix sites. To work around this issue, you can set a greeting to be triggered after 0 seconds spent on your website.
1
Log into the Wix dashboard.
2
Navigate to Apps.
3
Type in ‘LiveChat’.
4
Select LiveChat.
5
Select Add to site.
6
Select Agree & Add.
7
Select Open.
8
Select Settings and then Connect.
9
Create a new LiveChat account or log into your existing account.
10
Select Allow.
11
Select Publish to finalize the setup.

It’s done, the chat window should now be visible on your website. Login into your LiveChat account here or by selecting Agent App and start chatting!

How to install chat for mobile viewLink icon

1
Navigate to the mobile version of your website editor.
2
Select Mobile Tools and enable the Quick action bar.
3
Select Set Up Quick Actions.
4
Select More Actions and then Custom action.
5
Choose one of the available icons for your chat (choose from available options or upload a custom graphic).
6
Expand the drop-down next to the chat action, and select Set up.
7
Select Web address.
8
Log into the LiveChat app and enter the chat page settings section.
9
Copy your chat page link.
10
Paste the link in the What’s the web address (URL)? Field.
11
Select Done to finish the configuration.

Alternative installation methodLink icon

In addition to using our official LiveChat plugin for Wix, you can also install the chat widget on your site via a custom code method. To learn how to do that, check out the few simple steps below!

1
Navigate to Settings, and select Custom code.
2
Enter the Website settings page in your LiveChat app.
3
Expand the Install LiveChat code manually tab and copy the installation code.
4
Paste the code in the Wix Custom code body field.
5
Save changes to finalize the installation.

That’s it! From now on, your customers can benefit from the top-notch LiveChat software directly on your Wix site!

Interested in expanding your communication channels? Visit the LiveChat marketplace to grow.

If you have any additional questions, feel free to start a chat with us - we are available 24/7/365!

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