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1&1: adding LiveChat to your page

Jacob Firuta
1 min read
updated: Sep 20, 2022

Placing a LiveChat on your 1&1 page will give you immediate access to your visitors and their needs. You will be able to answer their questions and handle their cases faster and more easily than via email or phone.

To place LiveChat on your 1&1 website, you need to go through the following steps:

  1. Log in to the admin console of your page.
  2. Select Add Web Apps from the sidebar.

Adding a Web Application in 1&1

  1. Search for LiveChat and access the LIVECHAT application.

Searching for the LiveChat app

  1. Click on the To the Web App button.

Proceeding to the 1&1 web app

  1. Drag the LiveChat app to your website.

Dragging the LiveChat app

  1. Type in your LiveChat account license number. The number can be found under the installation code in Website settings section. Finalize by selecting Save.

Saving LiveChat app settings

When you complete the installation, all that is left to do is to log in to the LiveChat app. You can either use the web application or use one of the desktop apps. Simply log in with your LiveChat account and start chatting with customers.

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