This short guide will show you how to use our Zendesk integration if you are logging using SSO.
Follow the steps below to complete the setup:
- Login to your Zendesk and access the Settings screen.
- Select API from the Channels section.
- Tick Enabled in the Token Access section.
- Copy your API token and select Save to finalize.
Now, when you use the Zendesk integration, provide your Zendesk e-mail with the phrase /token added to it, e.g. firstname.lastname@example.org/token. Use the API token as your password. If you copied it earlier, you can paste it now.
Congratulations! Now you can use our integration and log in with SSO!