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Zendesk: SSO Login with LiveChat

Jacob Firuta
1 min read
updated: Oct 26, 2023

This short guide will show you how to use our Zendesk integration if you are logging in using SSO.

You need to be an administrator to enable SSO login for the Zendesk integration. If you don’t have administrative privileges yourself, please pass this tutorial to your admin.
You need to be an administrator to enable SSO login for the Zendesk integration. If you don’t have administrative privileges yourself, please pass this tutorial to your admin.

SetupLink icon

To set it up, log into your Zendesk dashboard.

1
Select Home, and in the Admin Center choose Apps and integrations.
2
Select Zendesk API and enable token access.
3
Select Add API token.
4
Copy the API token and select Save.

Now, when you use the Zendesk integration, provide your Zendesk e-mail with the phrase /token added to it, e.g. joepublic@gmail.com/token. Use the API token as your password. If you copied it earlier, you can paste it now.

Congratulations! Now you can use our integration and log in with SSO!

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