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Upgrade Help Center host meetings with your website visitors

Krzysztof Kraus
2 min read
updated: Sep 20, 2022

The app in LiveChat allows you to easily invite a visitor to a meeting hosted on It’s perfect for product demos and explaining complex issues.

Add to LiveChatLink icon

To install the app, follow these steps:

  1. Go to Marketplace, and find the app.
  2. Click on Install now in the top right.

Install app in LiveChat

  1. Go to the Chats section, and select an ongoing chat to view the details menu.
  2. Open the app by clicking on its tab in the details menu.

Open app in LiveChat

  1. Click on Connect.

Connect LiveChat to

  1. Log in to your account.
  2. Click on Accept to grant LiveChat access to your account.

give LiveChat permission to access account

And done! The integration is now ready, and you can start hosting a meeting right away. Keep on reading learn how to start using with LiveChat.

Use in LiveChatLink icon

Using the integration is quite simple. With just a few easy steps, you can start hosting meetings.

  1. When talking to a customer, open the app by clicking on its tab in the details menu.

open app to share desktop

  1. Click on Share desktop to invite your customer to a screen sharing session.

share desktop via LiveChat with app

Now two things happen:

  1. You will see a link that opens a session in a new tab in your web browser. Click on it. When your customer accepts the invitation, the meeting will start automatically.

start a meeting using LiveChat app

  1. The customer receives an invitation to the meeting. Ask them to click on Allow in the chat widget. app invitation in the LiveChat chat widget

Clicking on Allow will download app on your customer’s computer. After installing the app, will automatically start the meeting.

And that’s it! You can now enjoy the power of assisting your customers via screen sharing.

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