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Online Sales

10 Steps to Gain and Retain Trust on Your Ecommerce Website

So, you’ve had a gorgeous ecommerce website designed. The landing page is relevant and clean, with eye-catching call-to-actions and compelling SEO optimized content. Your checkout page and shopping cart are simple and intuitive. On top of all that, the widgets you’re selling are... read more

5 minutes
Mar 6, 2020

Customer Success Management in SaaS – LiveChat Team Strategy

Companies that take customer service seriously and make it a priority in the early stages of existence, shouldn’t forget about customer success management. It’s often mistaken with customer support, so let’s clarify. Customer success management is the next layer on the top of a... read more

10 minutes
Sep 19, 2018

How to Create Product Demos That Sell Better

Recording or hosting live product demos are a great way for inbound sales teams to better connect with customers. No matter what you sell, the product demo can move a lead along by showing the range of features and benefits in one comprehensive experience. A demo isn’t... read more

Win Risner
6 minutes
Sep 5, 2018

Why Your Company Needs a Unique Value Proposition

In the age of tough online competition, one thing is sure: unless you stand out with an awesome offer or strong brand personality, you will blend in. To stand out, you need to give your customers a reason to buy from you instead of a competitor. Easier said than done, you might... read more

6 minutes
Sep 1, 2017

A Complete Guide to Skyrocket Your SAAS Sales

The SAAS industry has experienced continuous growth over the years and is only going to grow bigger. The public cloud market alone is expected to be worth more than $100 billion in 2017, according to Statista. But a growth in market or industry size doesn’t necessarily translate... read more

6 minutes
Jun 23, 2017

5 Tips from Kelly Roach on How to Be a Successful Salesperson

Sales world can be completely overwhelming, especially if you’re making first steps in your sales career. Being a salesperson can surely be rewarding (especially when it comes to finances), but it also includes high accountability and responsibility for delivering on your numbers... read more

6 minutes
Mar 31, 2017

Cold Calling Will Hurt Your Business (If You Won’t Do It Right)

Getting in touch with people, who’s never heard of you before is troublesome. One way of reaching out to customers is cold calling when a salesperson makes an unsolicited attempt of contact (usually phone calls) and presents a product or service offer. There’s much good to say... read more

Joanna Iczakowska
5 minutes
Jun 27, 2016

Multi-Channel Marketing and What It Can Bring to Your Business

In the past, the local shops had all the power in a customer-seller relationship. You’d have to drive an hour or two just to get a chance to buy something. And often, you would end up being turned around because they were already sold out. Multi-channel marketing didn’t make... read more

7 minutes
Jun 22, 2016

Harvey Specter Quotes to Help You Win Sales

Harvey Specter is a bad-ass. The one that all salespeople want to be. At least the ones that want to be incredibly successful, win big and don’t let their competition get ahead. For those who don’t know, Harvey Specter is a senior partner in the fictional law firm Pearson... read more

5 minutes
May 4, 2016