Hey @oahure !
Thanks for bringing that up! There’s actually a workaround you could use to have those two available - when you create a greeting for a specific page (say, a truck one) and combine it with some seconds on that specific page. If someone is just sprinting through the pages, they are bound to stay for a while longer on a page with a course that catches their attention - and that’s when you strike. For starters, try to check in Google Analytics (or similar website tracking piece) how much time your customers spend on the course page on average before they leave. Then, for the first shot, try to set up greetings for those pages with specific timers on them.
This way, if somebody just scrolls on truck page and moves on, greeting will not hit, allowing the other one to still kick in. Let me show an example:
We limit the session to a single greeting to simply prevent customers from being bombarded with one greeting after the other. Please bear in mind that the whole system is organised to reflect organic human interaction - agent reaching out to you with a personalised message.
Alternatively, if you have a web dev around, you could create custom eye-catchers for different pages, since they can change when you move across the groups on the website. Check more here: http://www.livechat.com/kb/make-your-window-stand-out-with-the-eye-catcher/
Hope those help! Let me know if that would help your case!