Online Conversion

Ecommerce CRO: How to Properly Measure and Increase Site Conversion

If you are on an e-commerce business, then the conversion is your ultimate goal. All your marketing initiatives are then centered on conversion rate optimization. Improving your conversion rate is very important because it tells how effective you are in transforming mere visitors... read more

Andi Croft
10 minutes
Dec 21, 2018

4 Email Subject Line Myths We Need to Stop Believing Now

Researching email subject line trends is a huge part of making sure we keep up with the best practices. One of the biggest problems is when “best practices” fall out of trend before anyone really catches on. We studied all emails sent from the Omnisend platform in 2017 to see... read more

Whitney Blankenship
6 minutes
Dec 20, 2018

Connect with customers

LiveChat is a complete customer service platform that delights your customers and fuels your sales

How to Improve Your Landing Page Conversion Rates

Having an online business is challenging. You need to staff your website with the high-quality content and great graphics or photos. You need to come up with ideas to bring people to your website - from social media, other websites and mostly, from search engines. You want people... read more

6 minutes
Mar 13, 2018

6 Tools That Will Help You Increase Your Customer Acquisition Rate

Acquiring new customers is never easy. It is a huge battlefield and every day there is a new enemy trying to take your piece of the cake. Thankfully, there are several tools that can help you increase customer acquisition rates by helping you understand your market as well as... read more

Khyati Sehgal
9 minutes
Jul 12, 2017

Customer Retention Tactics to Keep Customers Coming Back

Do you remember your first sale? Of course you do. You remember the hard work you put into finding the perfect customer. You remember the hoops you jumped through to get them to convert. You remember the elation you felt after they agreed to buy from you. And you remember feeling... read more

Josh Brown
12 minutes
Apr 10, 2017

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How to Perfect the Shopping Cart Checkout

Web marketers talk a big game about bounce rates, click funnels, and traffic patterns. Sure, all of these are unquestionably valuable, but let’s face it. What really matters is how well your site performs at the close. At the end of the day, closing the sale is how you get paid.... read more

Ron Dod
6 minutes
Mar 6, 2017

User Onboarding Tips That Raised LiveChat’s Conversion 3x Times

If there’s one thing that can ruin your work in a heartbeat, it’s poor user onboarding. All the hard work you’ve put into getting people to start a trial of your service will be for nothing if they can’t figure out how to use it. It won’t matter that your product is a perfect fit... read more

6 minutes
Feb 4, 2016