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Sell

Sales is more than transactions. Each sale is an opportunity to create a lasting connection. In Sell we give you tips for online sales, lead generation, and customer retention. But we also want to show how sales is a part of outstanding customer service.

Multichannel Communication. With Matt Tarczynski. Play

Multichannel Communication. With Matt Tarczynski. [Video]

Companies today need to be where their customers are and to accomplish a seamless multichannel strategy, there are a few things to consider. Doing it right will make a big difference on your journey to become a truly customer-centric company. Another great conversation with... watch now

26 min watch
Video Incoming Chat
Building Trust With Your Brand. With Rafal Samborski Play

Building Trust With Your Brand. With Rafal Samborski [Video]

Marcos and Rafał talk about how important is to build trust with your brand, especially in the medical field. A great startup story and good lessons on how to build a brand that creates a relationship with its customers. watch now

34 min watch
Video Incoming Chat
Forget Everything You Know About Sales. With Nick Capozzi Play

Forget Everything You Know About Sales. With Nick Capozzi [Video]

Marcos talks to Nick Capozzi, one of his mentors and a sales expert about the key skills to develop in order to become a master salesperson. They also dig into how much video can help you close that next deal and how to incorporate it into your sales strategy. Tips, tricks and a... watch now

38 min watch
Video Incoming Chat
Starting Your Video Marketing Strategy From Scratch Play

Starting Your Video Marketing Strategy From Scratch [Video]

Video is the most dynamic way to engage with your customers but people and companies usually have issues with their video production and don’t know how to create eye-catching videos Where to start? How to do marketing with video? Is video the right thing for my brand? Video SEO,... watch now

17 min watch
Video Guides to Success
Ecommerce Pricing Strategies. With Burc Tanir Play

Ecommerce Pricing Strategies. With Burc Tanir [Video]

Incoming Chat is back! Welcome to season #3 With massive online competition, finding the right price for your products can make a big difference for customers choosing your store or the next one. It goes beyond cheap vs. expensive. Companies have to catch up and monitor what the... watch now

36 min watch
Video Incoming Chat
Effective Business Strategies for Selling on a Marketplace

Effective Business Strategies for Selling on a Marketplace

Marketplaces are a powerful tool in the ecommerce world. Whether you need a place to test the popularity of your product or you're looking to tap into a new audience with an established brand, a marketplace can do the trick.  Here are a few things to consider when using a... read more

Phil Forbes
12 minutes
Feb 11, 2021
How To Predict Cart Abandons and Save Them With Live Chat

How To Predict Cart Abandons and Save Them With Live Chat

Cart and checkout abandons are the biggest cause of lost revenue for any ecommerce store. Depending on your industry and the time period you review, you’ll see an average cart abandonment rate of around 75%, according to Barilliance. This can be even worse, with mobile cart... read more

Jon Tucker
12 minutes
Jan 8, 2021
Finding Your Brand Voice. With Helen Peatfield. Play

Finding Your Brand Voice. With Helen Peatfield. [Video]

How customer data should shape everything from your UVP and copy, through the way your team will speak to your customers? A great chat with Helen Peatfield. Here are some of her resources: Justin Blackman: https://prettyflycopy.com/ Joel Klettke’s newsletter:... watch now

57 min watch
Video Incoming Chat
6 Copywriting Tips To Help You Sell More

6 Copywriting Tips To Help You Sell More

If you had to choose the most fundamental skill of a good marketer, which one would you pick? I’d go with copywriting. If you know how to write good copy, copy that will spark your customers to take the desired action, you’re on your way to success. Whether it’s buying your... read more

Kuba Rogalski
8 minutes
Nov 25, 2020
How Ecommerce Chatbots Can Become a Game Changer This Holiday Season

How Ecommerce Chatbots Can Become a Game Changer This Holiday Season

The holiday season is going to be different this year. Big players, like Walmart and Target, decided to close on Thanksgiving so they don’t give customers a reason to gather in crowds. Also, many customers are now buying different goods than they normally do, and they’re making... read more

Daria Zaboj
7 minutes
Nov 16, 2020
Content Strategy and More. With Erik Totten Play

Content Strategy and More. With Erik Totten [Video]

Marcos and Erik discuss the evolution of content and its relevance to marketing and business today. AI, best practices, and the journey of a content writer and editor. watch now

27 min watch
Video Incoming Chat
Rock Linkedin Part I Play

Rock Linkedin Part I [Video]

We wanted to share the things that we’ve learned investing half-year on Linkedin. Do some of these, we know they work! watch now

4 min watch
Video Step Up