Data Analyst, LiveChat
Gathering customer feedback seems like a no-brainer now. Every company does it to a lesser or greater extent. Businesses spend thousands on setting up various customer feedback channels: surveys, emails, reviews, rates. Is it worth it? It definitely is if you know how to act on... read more
6 min read | Feb 25 |
With a few time management methods, getting a couple of extra hours of work in every week isn’t that hard. It may seem like a challenge at first, but it’s definitely... read more
11 min read | Feb 18 |
When you want to help customers on your website, there are basically two ways you can go about it. On one hand, you can sit tight and respond to any questions customers... read more
9 min read | Feb 12 |
Do you ever feel like your work time is slipping through your fingers? That feeling you have at the end of the day, when there are still things to do but no time left to... read more
9 min read | Feb 12 | Jacob Firuta
Do you ever feel like your work time is slipping through your fingers? That feeling you... read more
6 min read | Feb 04 | Jacob Firuta
If there’s one thing that can ruin your work in a heartbeat, it’s poor user onboarding.... read more
6 min read | Jan 21 | Jacob Firuta
When a chat doesn't end up with a sale or signup immediately, it doesn't mean that you... read more
9 min read | Feb 12 |
Do you ever feel like your work time is slipping through your fingers? That feeling you have at the end of the day, when there are still things to do but no time left to... read more
6 min read | Feb 04 |
If there’s one thing that can ruin your work in a heartbeat, it’s poor user onboarding. All the hard work you’ve put into getting people to start a trial of your service... read more
6 min read | Jan 21 |
When a chat doesn't end up with a sale or signup immediately, it doesn't mean that you missed your chance. There are still options you can explore to turn that website... read more
