#Know
3 min read | Sep 10
Like Everything Else, Black Friday is Changing in 2020
3 min read | Sep 3
Lockdowns See Lego Sales Surge
3 min read | Aug 27
AI Beats Experienced Human Pilot 5-0 in F-16 Dogfights
Featured video
Recent articles
Inside LiveChat
5 min read
|
Sep 16
|
SaaS and Legal: What Documents You Do, and Don’t, Need
At LiveChat, we work with customers and legal documents on a daily basis. One of the most important lessons we’ve learned is that it’s easy to get lost with all of these... read more
Grow
10 min read | Sep 08 |
Trends in Remote Work, HR Tells Us What It All Means
Like many businesses and people, work for us at LiveChat changed considerably during the first part of 2020. We switched to remote work on March 12, and, since then,... read more
Support
7 min read | Sep 04 |
How to Use Positive Communication in Customer Service
Our brains don’t like the word “no.” If you were put into an MRI scanner and had that word flashed on a screen for less than one second, you’d see a sudden release of... read more
Connect
6 min read | Aug 31 |
5 Marketing Newsletters That You Should Subscribe To Today
When I joined LiveChat, I had zero experience with email marketing or creating newsletter content. However, I was the one to take over creating the LiveChat newsletter. I... read more
Grow
16 min read | Aug 27 |
12 Stories From Leaders: Their Mistakes and Lessons Learned
We’ve asked managers from various industries about their biggest mistakes and challenges as leaders and what lessons they’ve learned over the years. What connects... read more
Inside LiveChat
Inside LiveChat
5 min read | 16 Sep | Malgorzata Sikora
SaaS and Legal: What Documents You Do, and Don’t, Need
At LiveChat, we work with customers and legal documents on a daily basis. One of the most important lessons we’ve learned is that it’s easy to get lost with all of these... read more
Inside LiveChat
4 min read | 25 Aug | Malgorzata Sikora
How to Manage Negotiating Agreements
As a customer-centric company, at LiveChat we spent a lot of time digging into how to prepare a good and efficient agreement between us and our customers. It took a lot... read more
Top picks
Knowledge Pill #5: Emotional Marketing
5 min to watch
Incoming Chat #6: Content Strategy and More. With Erik Totten
27 min to watch
Trending articles
10 Steps to Make the Ecommerce User Experience as Satisfying as an In-Store Experience
People are changing their shopping habits. These changes were trending before 2020, but, with the multitude of challenges retailers have faced this year, many of those changes will surely become permanent. Since early 2020, consumers are making more purchases online, making... read more
Inside LiveChat
6 min read
|
Jul 01
|
How to Survive Risk Assessment: LiveChat Tips and Tricks
If you’re here, most likely you have an interest in best practices for the management of legal documents. You may wonder if all these compliance documents, NDAs, DPAs,... read more
Grow
8 min read
|
Jul 23
|
and Kuba Rogalski
How to Fight Burnout Syndrome and Fall in Love With Your Job Again
Do you know that feeling when you start a new job and everything is so interesting and exciting? New people, new walls, new tasks. You do everything you can to prove that... read more
Connect
6 min read | Aug 13 |
What’s Asynchronous Communication and How Can It Help Increase Your Productivity?
Thousands of companies around the world switched to working remotely nearly six months ago. The majority of them were completely new to remote work. Obviously, it took... read more
Grow
7 min read | Jul 08 |
Starting an HR Department, Managing Unprecedented Growth, and the Future of HR: 1-on-1 with LiveChat’s Chief People Officer
We all know that HR provides a critical role for businesses and employees. While their responsibilities vary from business to business, they often handle the recruiting... read more
Success in your inbox
Get weekly insights handpicked by our editorial team. Act on it.