Join our ambitious and creative marketing team as Product Marketing Manager to develop and execute an effective promoting strategy for one of our products:ChatBot, HelpDesk, KnowledgeBase, and its Developers Program and Global Accounts. Together we’ll choose which one fits you the best!
We believe in product-led growth. That’s why you’ll work closely with your product team to ensure that the roadmap supports your growth vision.
You’ll also have a huge opportunity to coordinate marketing campaigns driven based on your ideas with great support from our CMO Szymon, Head of Product Marketing Rafal, other PMMs (Szymon, Mateusz) and the whole Creative team.
Things you’ll do on a day-to-day basis:
Building distribution channels that drive demand;
Coordinating marketing campaigns to present our product’s value proposition and features to current and new potential customers;
Cooperating with creative teams of content marketers, graphics designers, web developers, video editors, PPC and SEO specialists etc.;
Taking care of product messaging on the website, in email campaigns, PR activities, ads, and more;
Expanding online visibility by coordinating content strategy;
Researching customers’ needs and experiences;
Analyzing your efforts and creating optimization plans.
Our work happens in eight-week cycles. Every two months, we prioritize our tasks and pick objectives for the next iteration. We strive to shape our tasks before we assign them in order to avoid surprises. Marketing has to be agile though. Sometimes, unforeseen issues arise, but we try to account for that during planning.
We use Jira to track our tasks, Slack to communicate, Confluence for our long memory, and Figma as a place where the design happens and is handed off to devs. Beside that we use tools like Ahrefs, Autopilot, Mailchimp, Google Analytics, and more, to make our marketing efforts happen.
You might be a good fit for this role if you’re:
An ambitious, outcomes-oriented person with strong communication skills;
A team player: you work together with a team, leveraging available resources instead of single-playing the execution;
Well organized: you know how to set the priorities right and manage complex projects without assistance;
Data-oriented: you seek proofs in data and metrics instead of just trusting your intuition;
Able to rely on your experience: don’t A/B test everything just for the sake of testing;
A storyteller: you have a gift to tell stories and influence people; you constantly practice verbal and written communication skills.
Our ideal candidate will have:
Vast experience in online marketing strategies and coordinating marketing campaigns;
Understanding of the SaaS business model and the most important SaaS metrics;
Practical knowledge of tools for marketing automation, email marketing, analytics, and project management;
Ability and experience in drafting product websites with a focus on conversion rates;
“Get things done” attitude;
Great command of the English language - both written and spoken;
After you’ve filled out the application form and attached your CV, the process is as follows:
Interview with our Recruitment Specialist.
We’ll ask you to complete a small test project.
Interview with Szymon, our CMO, Rafal, our Head of Product Marketing, and a proper Product Manager.
The practice run with your trial day at LiveChat, where you’ll also meet your future team.
As we are a remote-first company, the process is also fully remote.
Working in an environment of passionate people on big-league projects (on products that attract more than 31k paid customers worldwide and counting) and used worldwide by millions of people every month.
Ability to work from anywhere. We are remote-first neophytes, but it’s not temporary. We like it this way, and it has become permanent.
Solid salary with all government expenses covered. Any change in obligatory government fees is automatically adjusted in your salary.
All the equipment and tools you will ever need to succeed in your work.